Privacy Policy

Your privacy matters to us. This comprehensive policy explains how gloravintese protects and manages your personal information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

At gloravintese, we collect various types of information to provide you with exceptional financial planning services and personalized milestone tracking. Understanding what information we gather helps you make informed decisions about your privacy.

Personal Information

This includes your name, email address, phone number, mailing address, date of birth, and government-issued identification numbers when required for account verification and compliance purposes.

Financial Data

We collect information about your income, expenses, financial goals, investment preferences, risk tolerance, and banking details necessary for providing tailored financial milestone planning services.

Usage Information

We automatically collect data about how you interact with our platform, including page views, feature usage, session duration, and navigation patterns to improve your experience.

Device Information

Technical information such as your IP address, browser type, operating system, device identifiers, and mobile network information to ensure security and optimize platform performance.

How We Use Your Information

Your information serves specific purposes that directly benefit your financial planning experience. We use your data responsibly and only for legitimate business purposes that align with your expectations.

Provide personalized financial milestone planning and tracking services
Process account registrations, transactions, and service requests
Send important account updates, security notifications, and service communications
Analyze platform usage to improve features and develop new financial tools
Detect and prevent fraudulent activities and security threats
Comply with legal obligations and regulatory requirements in the financial sector
Provide customer support and respond to your inquiries
Conduct research to better understand user needs and market trends

Marketing Communications

We may send you educational content about financial planning, new features, and relevant financial opportunities. You can opt out of marketing communications at any time while still receiving essential service-related messages.

Information Sharing and Disclosure

gloravintese maintains strict controls over information sharing. We never sell your personal data to third parties, and we only share information in specific circumstances that support your financial planning needs or legal requirements.

Service Providers

We share necessary information with trusted third-party services that help us operate our platform, such as cloud hosting providers, payment processors, and customer support tools. These providers are contractually bound to protect your data.

Legal Requirements

We may disclose information when required by law, court order, or regulatory request, or when necessary to protect the rights, property, or safety of gloravintese, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with the same privacy protections applying under this policy.

Consent-Based Sharing

We may share information with your explicit consent for specific purposes, such as connecting you with financial advisors or integrating with third-party financial tools you choose to use.

Your Privacy Rights

You have significant control over your personal information. These rights ensure you can manage your data according to your preferences and applicable privacy laws.

Access Your Data

Request a copy of all personal information we hold about you, including how it's being used and who it's shared with.

Correct Information

Update or correct any inaccurate personal information in your account settings or by contacting our support team.

Delete Your Data

Request deletion of your personal information, subject to legal retention requirements and legitimate business purposes.

Limit Processing

Restrict how we process your information for specific purposes while maintaining essential account functions.

Data Portability

Receive your data in a structured, machine-readable format for transfer to another service provider.

Withdraw Consent

Revoke consent for data processing activities that require your permission, though this may affect service functionality.

Data Security Measures

Protecting your financial information is our top priority. We implement multiple layers of security controls to safeguard your data against unauthorized access, disclosure, alteration, and destruction.

End-to-end encryption for all data transmission and storage
Multi-factor authentication requirements for account access
Regular security audits and penetration testing by third-party experts
Employee background checks and strict data access controls
Secure data centers with physical security and environmental controls
Real-time monitoring and threat detection systems
Regular backups and disaster recovery procedures
Compliance with industry security standards and best practices

Your Role in Security

While we implement strong security measures, your account security also depends on maintaining strong, unique passwords and promptly reporting any suspicious account activity to our support team.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Different types of data have different retention periods based on their purpose and legal requirements.

Account Information

Personal and financial data is retained for the duration of your active account plus 7 years after account closure for regulatory compliance and potential dispute resolution.

Usage Analytics

Aggregated and anonymized usage data may be retained indefinitely for research and platform improvement purposes, with all personal identifiers removed.

Marketing Data

Marketing preferences and communication history are deleted within 30 days of unsubscribing from marketing communications.

Support Records

Customer support interactions and related documentation are retained for 5 years to ensure service quality and resolve ongoing issues.

International Data Transfers

As a Canadian company serving users primarily in Canada, most of your data is processed and stored within Canada. However, some of our trusted service providers may process data in other countries with adequate data protection laws.

Cross-Border Protections

When data is transferred internationally, we ensure appropriate safeguards are in place through contractual protections, adequacy decisions, or other approved mechanisms to maintain your privacy rights.

Data processing agreements with all international service providers
Regular audits of third-party data protection practices
Compliance with Canadian Personal Information Protection and Electronic Documents Act (PIPEDA)
Alignment with international privacy frameworks where applicable

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze platform usage, and provide personalized content. You have control over how these technologies are used on your device.

Essential Cookies

Required for basic platform functionality, security, and maintaining your session. These cannot be disabled without affecting core services.

Analytics Cookies

Help us understand how users interact with our platform to improve performance and user experience. These can be disabled in your browser settings.

Preference Cookies

Remember your settings and preferences to provide a personalized experience across sessions and devices.

Marketing Cookies

Used to deliver relevant content and track the effectiveness of our marketing campaigns. You can opt out of these through cookie preferences.

Children's Privacy

gloravintese's financial planning services are designed for adults and individuals capable of making independent financial decisions. We do not knowingly collect personal information from children under 13 years of age.

Age Verification

If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete that information from our systems and terminate any associated account.

Parents or guardians who believe their child has provided personal information to gloravintese should contact us immediately using the information provided below.

Privacy Policy Updates

This privacy policy may be updated periodically to reflect changes in our practices, services, or legal requirements. We are committed to maintaining transparency about how we handle your information.

Material changes will be communicated via email to registered users
Notice of updates will be posted prominently on our website
Updated effective dates will clearly indicate when changes take effect
Previous versions of this policy are available upon request
Users will have the opportunity to review changes before they take effect
Continued use of our services constitutes acceptance of updated terms

Your Options

If you disagree with changes to this privacy policy, you may close your account or exercise your data deletion rights before the new terms take effect.

Privacy Questions & Requests

Privacy Officer: gloravintese Privacy Team

Email: privacy@gloravintese.com

Phone: +1 (514) 884-3202

Mail: 1478 Rue André-Labadie, Beloeil, QC J3G 0A3, Canada

Response Time: We respond to privacy requests within 30 days

This privacy policy demonstrates gloravintese's commitment to protecting your personal information and maintaining transparency in our data practices. Thank you for trusting us with your financial planning journey.